This Privacy Policy (“Policy”) describes how we at 26 on First (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in compliance with the Protection of Personal Information Act 4 of 2013. This Policy applies to our website  (the “Website”) and governs the privacy of our users (“you” or “your”).


By using our Website and Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our Website or Services.


  1. Information We Collect


We collect the following types of personal information from you:


Personal Identifying Information: We may collect your name, email address, phone number, and physical address when you create an account, make a reservation, or contact us.


Payment Information: When you make a reservation or purchase, we collect payment information such as credit card details, billing address, and other necessary payment details. Please note that we do not store your payment information; it is securely processed by our third-party payment processors.


User Preferences: We may gather information about your preferences and interests to tailor your experience and improve our Services.


Website Usage Data: We collect non-personal information such as IP addresses, browser type, device information, operating system, and usage patterns when you interact with our Website. This helps us improve our Website’s functionality and security.


Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website and gather information about your browsing behavior. You can manage your cookie preferences through your browser settings.


  1. How We Use Your Information


We use your personal information for the following purposes:


Providing Services: To process orders, provide customer support, and fulfil requests related to the Services you’ve requested.


Communication: To send you transactional emails, updates about your reservations, newsletters, and marketing communications (if you’ve opted in).


Improvement: To analyse Website usage patterns, preferences, and feedback in order to improve our Services, user experience, and content.


When required by law: To comply with applicable laws, regulations, and legal processes.


  1. Data Sharing and Disclosure


We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:


Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing Services. These providers have access to your information only to perform specific tasks on our behalf.


Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.


Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.


  1. You Have Full Control Over the Information You Disclosed


Update: Update your account information by contact us through the forums provided on our Website.


Opt-out: Opt-out of marketing communications by following the unsubscribe instructions in the emails we send you.


Cookies: Manage your cookie preferences through your browser settings.


  1. Security


We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.


  1. Children’s Privacy


Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


  1. Changes to Privacy Policy


We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to the Website.


  1. Governing Law and Jurisdiction


This Privacy Policy shall be interpreted and governed in accordance with the laws of the Republic of South Africa and any dispute arising from this agreement shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.


  1. Contact Us


If you have any questions about this Privacy Policy or our data practices, please contact us at:



Telephone: +27 10 595 3842  

Please Call Me: +27 71 574 4548